Delivery & Pickup Policy
At TopSeven.mv, we know every gift is special. Our delivery service is designed to be reliable, convenient, and worry-free—whether you’re sending a surprise to someone you love or treating yourself.
Delivery Schedule
- No deliveries on Fridays or public holidays.
- Orders placed on these days will be processed on the next business day.
- Standard Delivery Hours: 4:00 PM – 9:00 PM
Delivery Fees
- Free Delivery: Available for orders above MVR 250
- Delivery Fee: MVR 25 for orders below this amount
Custom Preferred Delivery (MVR 80)
For special occasions, you may choose our Custom Preferred Delivery service:
- Select a specific delivery time slot
- Request surprise coordination
Perfect for birthdays, anniversaries, or any moment where timing matters.
Delivery Areas
- Greater Malé Area: Same-day delivery available
- Islands / Boat Deliveries: Items will be delivered to the harbor or jetty for pickup by the nominated contact. Delivery timing depends on boat or shipping schedules.
Delivery Confirmation
- Our team will call to reconfirm your order before dispatch.
- Once the delivery is signed for by the recipient or nominated contact, TopSeven.mv is not responsible for loss or damage.
Pickup Option
Customers may collect orders from our store or warehouse by presenting:
- A valid ID
- Proof of purchase (confirmation email or receipt)
Delivery Issues
For delays or issues, contact us at: +960 762 8228 (Sunday–Thursday, 4:00 PM – 8:00 PM)
If we cannot deliver your order, a full refund will be issued within 1–2 working days.
